Privacy Policy

At Gehna Jewelers, your trust is our most treasured asset. Protecting your privacy and ensuring the security of your personal information is our highest priority.
This Privacy Policy explains how we collect, use, and safeguard the information you share with us through our website and other communication channels.

By visiting our website or making a purchase online, you agree to the practices described in this Policy. We encourage you to read it carefully to understand how your information is handled.

Information We Collect

You can browse the Gehna Jewelers website without sharing personal information.
However, certain features—such as purchasing products, creating an account, or subscribing to our newsletter—require specific details from you.

We may collect the following information:

• Personal Information: Name, phone number, email address, and postal address (when you register or make a purchase).

• Order Details: Purchase history, preferences, and transaction records.

• Communication Data: Emails, messages, or calls made to our customer service team.

• Voluntary Information: Details you share during promotions, surveys, or events.

All data collected is securely stored and used only for legitimate business purposes, as described below.

How We Use Your Information

We use your information solely to enhance your shopping experience and provide personalized service. Specifically, we may use your data to:

• Process and fulfill your orders, including shipping and delivery.

• Communicate with you regarding purchases, accounts, or support queries.

• Maintain internal records and improve our website, products, and services.

• Send updates, exclusive offers, or invitations to special events (only if you’ve opted in).

• Prevent fraud, unauthorized transactions, or misuse of our platform.

• Comply with applicable laws, regulations, or legal obligations.

You may opt out of marketing communications at any time by clicking the Unsubscribe link in our emails or contacting us directly.

Cookies

Our website uses cookies—small text files stored on your device—to:

• Recognize your preferences.

• Track items in your shopping cart.

• Enhance overall website performance.

Cookies allow us to deliver a smoother, more personalized browsing experience.
You can disable cookies in your browser settings; however, some features of our site may not function properly without them.

Third-Party Services & Links

Our website may include links to third-party websites or services.
Once you leave the Gehna Jewelers website, this Privacy Policy no longer applies.
We are not responsible for the privacy practices or content of those sites and encourage you to review their respective privacy policies before sharing any personal information.

Sharing of Information

We value your privacy and will never sell or rent your personal data.
We may share your information only with:

• Trusted Service Providers who assist in payment processing, order fulfillment, shipping, or marketing.

• Legal or Regulatory Authorities, when required by law or to protect our rights.

• Successors or Acquirers, in the event of a business restructuring or sale.

All partners and service providers are bound by strict confidentiality agreements to ensure your information remains secure and is used solely for its intended purpose.

Data Security

We implement advanced security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
While we strive to safeguard all information, please note that no online transmission or storage system can be 100% secure.
By using our website, you acknowledge and accept this inherent risk.

Policy Updates

Gehna Jewelers reserves the right to modify or update this Privacy Policy at any time without prior notice.
All updates will be posted on this page with the revised effective date.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us at:

Email: care@gehnajewellers.com
Phone: +91-22-2648-1208
Address: Gehna Jewelers, 6 Kakad Palace, Turner Road, Bandra West, Mumbai – 400050